top of page

Term of use

Our Terms of Use were last updated on June 20th, 2024.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

  • Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.

  • Account means a unique account created for You to access our Service or parts of our Service or services provided via the Service.

  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to whitestream.io.

  • Content refers to content such as text, images, or other information that can be posted, uploaded, linked to or otherwise made available by You, regardless of the form of that content.

  • Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.

  • Feedback means feedback, innovations or suggestions sent by You regarding the attributes, performance or features of our Service.

  • Products refer to the products or items offered for sale on the Service.

  • Orders mean a request by You to purchase Products or services from Us.

  • Promotions refer to contests, sweepstakes or other promotions offered through the Service.

  • Service refers to the products or items offered for sale on the Website.

  • Terms and Conditions (also referred as "Terms" or "Terms of Use") mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service.

  • Third-party Social Media Service means any services or content (including data, information, products or services) provided by a third-party that may be displayed, included or made available by the Service.

  • Website refers to whitestream.io, accessible from https://www.whitestream.io/

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

 

Acknowledgment

These are the Terms and Conditions governing the use of this Website and Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.

Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Website and Service.

By using the Website and Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not use the Service.

Your use of the Website and Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your personal information when You register and use the Website and Service and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Website and Service.

 

Legal Advice Disclaimer for Our Service

You understand that we offer professional blockchain investigation and training services.

The Operational simulator for blockchain investigators ("Operational Simulator"), suggested as a service via our Website was created and/or verified by blockchain investigators. The online simulation sessions are designed to train blockchain investigators in conducting their investigative tasks and activities as well as to improve their investigative skills. The investigative methods and methodologies introduced by our instructors during the training sessions do not guarantee your succes in investigating any case or to provide you with a full response to your specific blockchain investigator training needs.

You understand that the performance reports we provide you after each training session (“Individual reports”) reflect our instructors’ professional impression and opinion and designed to provide you with a reference and mean to monitor and manage your progress. You understand that as such, the Individual reports are subjective and that this is your sole responsibility to ensure that your professional investigative capabilities comply with your professional requirements and standards.

You understand that the online training sessions are conducted in groups and require sharing of information between the group members attending the same training session. You understand that this is your sole responsibility to decide what to share with the group.

You understand that during the training sessions, it is your responsibility to decide to maintain your annonymity or not.

 

Placing Orders for Products

By placing an Order for the Website, You warrant that You are legally capable of entering into binding contracts.

Your Information​

If You wish to place an Order via the Website, You may be asked to supply certain information relevant to Your Order including, without limitation, Your name, Your email, Your organization, Your credit card number, the expiration date of Your credit card, Your billing address, and Your shipping information.

You represent and warrant that: (i) You have the legal right to use any credit or debit card(s) or other payment method(s) in connection with any Order; and that (ii) the information You supply to us is true, correct and complete.

By submitting such information, You grant us the right to provide the information to payment processing third parties for purposes of facilitating the completion of Your Order.

(b) Tell You About Products and Services

We may use your contact and or user information to deliver relevant content and advertisements to you.

Under the lawful grounds of legitimate business interests:

-If you opt-in for our free reports and/or services, we will send you marketing messages about paid-for products and services. We may also send you messages about non-paid for services and other programs you are able to participate in.

You can withdraw your consent for us to send you marketing materials by clicking the unsubscribe links that are accessible in all email communication(s) we send to you.

 

Order Cancellation

We reserve the right to refuse or cancel Your Order at any time for certain reasons including but not limited to:

  • Service availability

  • Errors in the description or prices for Service

  • Errors in Your Order

We reserve the right to refuse or cancel Your Order if fraud or an unauthorized or illegal transaction is suspected.


Your Order Cancellation Rights

Any Service you purchase can only be refunded in accordance with these Terms and Conditions.


Refunds

If you purchase a Service, and for some reason you decide that you would like a refund, you have 7 days to request a refund. If you request a refund within 7 days from the date of purchase, whitestream.io will give you a full refund of your purchase price. In case some of the Servie was already provided, or is about to be provided within less than 7 days from the date of purchase, You will be refunded for the part of the Service that was not provided to you yet.

For refund request, you must use the following Email address: sim.onboarding@whitestream.io

If you do not request a refund within the 7 day refund period, you forfeit this option and will not be eligible for a refund.


Availability, Errors and Inaccuracies

We are constantly updating Our offerings on our Website. The Service available on our website may be mispriced, described inaccurately, or unavailable, and We may experience delays in updating information regarding our Service in Our advertising on other websites.

We cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.

Pricing Policy

The Company reserves the right to revise its prices at any time prior to accepting an Order.

The prices quoted may be revised by the Company subsequent to accepting an Order in the event of any occurrence affecting delivery caused by government action, variation in customs duties, increased shipping charges, higher foreign exchange costs and any other matter beyond the control of the Company. In that event, You will have the right to cancel Your Order.

Payments

Payment can be made through various payment methods we have available, such as Visa, MasterCard, Affinity Card, American Express cards or online payment methods (PayPal, for example).

Payment cards (credit cards or debit cards) are subject to validation checks and authorization by Your card issuer. If we do not receive the required authorization, We will not be liable for any delay or non-delivery of Your Order.

Promotions

Any Promotions made available through the Website may be governed by rules that are separate from these Terms.

If You participate in any Promotions, please review the applicable rules as well as our Privacy policy. If the rules for a Promotion conflict with these Terms, the Promotion rules will apply.

 

Orders

When You create an Order of service with Us, You must provide Us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of Your Service.

Intellectual Property

The Website and Service and its original content, features and functionality are and will remain the exclusive property of the Company.

Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of the Company.

Your Feedback to Us

You assign all rights, title and interest in any Feedback You provide the Company. If for any reason such assignment is ineffective, You agree to grant the Company a non-exclusive, perpetual, irrevocable, royalty free, worldwide right and license to use, reproduce, disclose, sub-license, distribute, modify and exploit such Feedback without restriction.

Links to Other Websites

Our Website may contain links to third-party web sites or services that are not owned or controlled by the Company.

The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise You to read the terms and conditions and privacy policies of any third-party web sites or services that You visit.

Termination, suspension and change of timing

We may terminate or suspend the Service you ordered from us immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions.

Upon termination, Your right to use the Service will cease immediately. If You wish to terminate Your Service, You may simply discontinue using the it. Also, you will be refunded for any paid and unprovided Service.

If you wish to suspend or reschedule the Service you ordered (scheduled training sessions), You must provide us with a written notice 7 days in advance and we will make a reasonable effrot to accommodate you request for rescgeduling your training session.

Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third-party hardware used with the Service, or otherwise in connection with any provision of this Terms), even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.

Some states do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply. In these states, each party's liability will be limited to the greatest extent permitted by law.

"AS IS" and "AS AVAILABLE" Disclaimer

The Website and Service are provided to You "AS IS" and "AS AVAILABLE" and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.

Without limiting the foregoing, neither the Company nor any of the company's provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.

Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.

 

Governing Law​

This Agreement, and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with it or its subject matter or formation, shall be governed by, and construed in accordance with, the laws of England.

Disputes Resolution

If You have any concern or dispute about the Service, You agree to first try to resolve the dispute informally by contacting the Company.

 

United States Legal Compliance

You represent and warrant that (i) You are not located in a country that is subject to the United States government embargo, or that has been designated by the United States government as a "terrorist supporting" country, and (ii) You are not listed on any United States government list of prohibited or restricted parties.

Severability and Waiver

Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

 

Waiver

Except as provided herein, the failure to exercise a right or to require performance of an obligation under this Terms shall not effect a party's ability to exercise such right or require such performance at any time thereafter nor shall be the waiver of a breach constitute a waiver of any subsequent breach.

Translation Interpretation

These Terms and Conditions may have been translated if We have made them available to You on our Service. You agree that the original English text shall prevail in the case of a dispute.

 

Changes to These Terms and Conditions

We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.

By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.

 

Contact Us

If you have any questions about these Terms and Conditions, You can contact us: contact@whitestream.io

©2024 by whitestream

bottom of page